1. Information We Collect

When you use MD Oneway DropTaxi services, we may collect the following information:

• Personal details: name, phone number, email address
• Trip details: pickup and drop locations, journey date and time
• Payment information: UPI ID, transaction references (we do not store full payment card details)
• Device information: IP address, browser type, operating system for analytics purposes

2. How We Use Your Information

Your information is used solely for:

• Processing and confirming your taxi booking
• Communicating with you regarding your trip (driver details, schedule updates)
• Improving our services and customer experience
• Sending important service-related communications
• Complying with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted data transmission (SSL), and restricted access to personal data on a need-to-know basis. However, no method of transmission over the Internet is 100% secure.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can choose to disable cookies in your browser settings, though this may affect some functionality of our website.

5. Third-Party Services

We may use third-party services such as Google Maps for location autocomplete and route information, and payment gateways for transaction processing. These third parties have their own privacy policies governing the use of your information. We recommend reviewing their policies before using their services.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Booking records may be retained for up to 3 years for accounting and legal purposes. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for us to use your data (where consent was the legal basis)
• Lodge a complaint with relevant data protection authorities

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at +916380490551 or email md1waydroptaxi@gmail.com.